Privacy Policy

We collect the following categories of information:

• Account data: name, work email, organization, and role.
• Workforce data: team members, contracts, schedules, shifts, and coverage you manage in the platform.
• Usage data: log data, device information, and analytics about how the Service is used.

We use your information to provide, secure, and improve the Service, to communicate with you about your account, to provide support, and to comply with legal obligations. We do not sell your personal data.

Where applicable law requires it (for example, the GDPR), we process personal data on the basis of contract performance, our legitimate interests in operating the Service, your consent, or compliance with legal obligations.

We share data with trusted subprocessors who help us operate the Service (such as cloud hosting and email delivery), under contracts that require appropriate safeguards. We may also disclose data where required by law.

Scheduling automation (Planifizer Intelligence) is built and operated in-house: your workforce data is never sent to third-party AI services.

We retain personal data for as long as your account is active and as needed to provide the Service. When you close your account, we delete or anonymize your data within a reasonable period, except where retention is required by law.

We apply industry-standard technical and organizational measures to protect your data against unauthorized access, loss, or misuse — including encryption in transit and at rest, workspace isolation enforced at the database layer (row-level security), role-based access controls, passwordless one-time-code sign-in, and regular backups.

Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

Where data is transferred across borders, we rely on appropriate transfer mechanisms, such as standard contractual clauses, to ensure your data remains protected.

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or by email before they take effect.