Workforceplanningthatthinksahead
Planifizer forecasts your demand, sizes your staffing, and lets Intelligence draft compliant schedules — from forecast to live day.
See Planifizer in action
“We schedule 120 agents across two sites in an afternoon. It used to take three days of spreadsheet ping-pong.”
Inside Planifizer
Everything your week runs on
Forecast to schedule to live day — every tool your WFM team touches, in one workspace.
A Gantt that keeps up with 100+ agents
Drag, resize, copy across days — with undo for everything and conflicts flagged as you edit.
Drag or resize shifts — coverage and weekly hours react live
Forecasts straight from your spreadsheet
Paste interval volumes and handle times — then version, publish, and roll back.
Staffing math you can read
Volume, AHT, occupancy, and shrinkage become required agents per interval — gaps show before the week starts.
Auto-planning
One click drafts the week from your staffing needs — contracts and rest rules included.
The live day, tracked
Log sick calls and overruns as they happen; adherence rolls up from what you record.
Compliance built in
Working-time caps, rest periods, night bands, and public holidays — per country.
Every site, every time zone
Each activity keeps its own hours and time zone; schedules stay in wall-clock time.
Publish once, reach every agent
Publishing a planning distributes it instantly — each agent gets their week by email or in the app.
How it works
From raw volumes to published schedules in three steps
01
Import your demand
Paste interval volumes and handle times from any spreadsheet, or generate a baseline from your opening hours. Set occupancy, shrinkage, and absenteeism per activity.
02
Get your staffing plan
Planifizer computes required agents per 15-minute interval and shows exactly where you're short — before the week starts, not during it.
03
Auto-generate the schedule
One click drafts shifts and breaks that respect contracts and country rules. Adjust in the Gantt, publish, and every agent receives their week by email.
Before / after
Retire the spreadsheet pile
Built for teams from 20 agents to multi-site operations
Book a 30-minute walkthroughTrust & security
Your workforce data, guarded by default
Schedules are personal data. We treat them that way.
No third-party AI
Planifizer Intelligence is built in-house at DHAKAA — no external AI services, no data brokers. Your schedules never leave our servers.
Isolated by design
Row-level security enforces workspace isolation at the database layer — not by convention, by constraint.
Least-privilege access
Seven roles map to real WFM jobs, so access follows responsibility.
Passwordless sign-in
One-time email codes mean no passwords to steal, reuse, or forget.
Data is encrypted in transit and at rest.
You can build your first schedule the same day. Import agents by CSV, set your activities and opening hours, paste a forecast, and generate a schedule — no implementation project required.
That's what the live day view is for. Sick calls, overruns, and reassignments are logged as they happen, and adherence and coverage recompute from what you record — you see the gap while you can still act on it, not in next week's report.
No. Agents receive their published schedule by email, formatted for any device. You only pay for the planners, supervisors, and analysts who work in the platform.
Intelligence is a set of scheduling algorithms built in-house at DHAKAA — no external AI services, and your data never leaves our servers. It reads your staffing needs per 15-minute interval and drafts shifts, breaks, and days off that respect contracts, rest rules, and night-work limits. Everything lands as a draft in the Gantt for you to adjust before publishing.
Yes. Every activity has its own time zone and opening hours, and working-time rules are configured per country — including night-work bands and public holidays.
Yes. Data is encrypted in transit and at rest, workspaces are isolated with database-level row security, access follows seven granular roles, and sign-in is passwordless. Scheduling runs on our in-house Intelligence — no third-party AI ever sees your data.
Ready to cover every interval?
Book a 30-minute demo — bring your messiest week and we'll build the schedule live.
No credit card required.